Telephone Banking

Access your banking information anywhere, anytime by using a touch tone phone. 

With Telephone banking you can:
• Obtain your account balance(s) and account transaction history
• Transfer funds between accounts
• Pay bills

Getting started

Want to register for telephone banking? You can do so by visiting a branch or calling our Contact Centre at 1.855.670.0510.

Once you register, you’ll receive a telephone access code that you’ll use every time you use Telephone banking. Telephone banking can be accessed by phoning 1.888.743.9966 and pressing 1 at the automated voice prompt. You will then enter your MemberCard number and telephone access code to get an account inquiry and perform financial transactions.