COVID-19 Updates for Members
Premier Ford announced that the province will be entering Step 1 of their three step re-opening plan. As a result of this announcement, we will no longer require members to make appointments. Our Monday to Friday hours will remain the same.
Effective June 26, we will re-open the following branches on Saturdays from 10:00 a.m. to 1:00 p.m. They will offer advisory services only (no cash transactions):
- Bayridge (775 Strand Blvd., Kingston)
- Brockville (2011 Parkedale Avenue, Unit 1)
- Chemong (1091 Chemong Road, Peterborough)
- Cobourg (2 King Street West)
- Cornwall (418 Ninth Street West)
- Huntsville (110 North Kinton Avenue, Unit 2)
- Lansdowne Place Mall (645 Lansdowne Street West, Peterborough)
- Lindsay Square Mall (401 Kent Street West, Lindsay)
- Riverview (1224 Hwy. 15, Kingston)
April 7, 2021
Amid the Ontario Government’s Stay At Home restrictions, effective Thursday April 8th our members will be required to make an appointment to visit our branches. We ask that you do as much of your banking as possible in one visit, and we encourage you to use ATMs, or online, mobile, or telephone banking for day-to-day transactions. To reduce branch visits, please get more cash at our ATMs than you immediately need.
April 1, 2021
Premier Ford announced that effective Saturday April 3, new province-wide restrictions, referred to as an "emergency brake," will be in place for at least 4 weeks. To help us comply with the new restrictions governing occupancy in retail settings, we are requesting all members to book an appointment to complete in branch transactions. This is to help us limit wait times for members. Whenever possible, please use our ATMs, or online, mobile, or telephone banking. Members who need cash are advised to get more than they immediately need in order to reduce branch visits.
Members will be asked to complete a verbal self-assessment before they enter our branches. The evaluation will be completed verbally over the phone when an appointment is booked, and again when members arrive at the branch. Our current branch hours will not change, and we will continue to limit the numbers of members permitted in our branches at one time.
We appreciate your understanding of the measures we are taking to protect the health of our members and employees.
February 26, 2021
On March 1st we will be extending our Monday to Friday branch hours but we will be closed on Saturdays. While member appointments are preferred, they are not required. Our branch availability chart below provides further details.
The pandemic is a fluid situation and variants of the virus could necessitate future changes to our branch hours. We will continue to be guided by the provincial government’s COVID colour-coding system and by public health units in each of our regions.
Branch Location |
Service Availability |
|
Rockhaven Centre Branch 1905 Lansdowne Street West, Unit D1 Rockhaven Centre, Peterborough, ON (705) 743-3643 or 1-855-670-0510 kcu.branch.rockhaven@kawarthacu.com
|
Monday to Wednesday 10 am - 4 pm |
|
Lansdowne Place Branch 645 Lansdowne Street West, Peterborough, ON (705) 743-1630 or 1-855-670-0510 kcu.branch.lansdowne@kawarthacu.com
|
Monday to Wednesday 10 am - 4 pm |
|
Chemong Park Plaza Branch 1091 Chemong Road, Peterborough, ON (705) 743-1402 or 1-855-670-0510 |
Monday to Wednesday 10 am - 4 pm |
|
Hunter Street Branch 14 Hunter Street East, Peterborough, ON (705) 748-3848 kcu.branch.hunter@kawarthacu.com
|
No Cash Services |
|
Keene Branch 1107 Heritage Line, Keene, ON (705) 295-4455 kcu.branch.keene@kawarthacu.com
|
Monday & Wednesday 10 am - 4 pm |
|
Bancroft Branch 90C Hastings Street, Bancroft, ON (613) 332-2813 or 1-855-670-0510 kcu.branch.bancroft@kawarthacu.com
|
Monday to Wednesday 10 am - 4 pm |
|
Lindsay Branch 401 Kent Street West Lindsay Square Mall, Lindsay, ON (705) 324-1978 or 1-855-670-0510 kcu.branch.lindsay@kawarthacu.com
|
Monday to Wednesday 10 am - 4 pm |
|
Kinmount Branch 4075 County Road, Kinmount, ON (705) 488-9963 kcu.branch.kinmount@kawarthacu.com
|
Monday to Thursday 10 am - 4 pm |
|
Little Britain Branch 420 Eldon Road, Little Britain, ON (705) 786-3524 or 1-855-670-0510 kcu.branch.littlebritain@kawarthacu.com
|
Monday to Wednesday 10 am - 4 pm |
|
Cobourg Branch 2 King Street West, Cobourg, ON (905) 372-4331 or 1-855-670-0510 |
Monday to Wednesday 10 am -4 pm |
|
Trenton Branch 107 Dundas Street West, Trenton, ON (613) 392-7200 or 1-855-670-0510 |
Monday to Wednesday 10 am - 4 pm |
|
Napanee Branch 445 Centre Street North, Napanee, ON (613) 354-6678 or 1-855-670-0510 kcu.branch.napanee@kawarthacu.com
|
Monday to Wednesday 10 am – 4 pm |
|
Bayridge Branch 775 Strand Boulevard, Kingston, ON (613) 389-7721 or 1-855-670-0510 kcu.branch.bayridge@kawarthacu.com
|
Monday to Wednesday 10 am - 4 pm |
|
Riverview Branch Kingston, ON (613) 546-4209 kcu.branch.riverview@kawarthacu.com
|
Monday to Wednesday 10 am - 4 pm |
|
155 Princess Street Kingston Branch 155 Princess Street, Kingston, ON (613) 544-0038 or 1-855-670-0510 |
Monday to Wednesday 10 am - 4 pm |
|
Brockville Branch 2011 Parkedale Avenue, Unit 1, Brockville, ON (613) 342-6365 or 1-855-670-0510 kcu.branch.brockville@kawarthacu.com
|
Monday to Friday, 10 am – 4 pm |
|
Cornwall Branch 418 Ninth Street West, Cornwall, ON (613) 938-7452 or 1-855-670-0510 kcu.branch.cornwall@kawarthacu.com
|
Monday to Wednesday 10 am - 4 pm |
|
Bracebridge Branch 295 Wellington Street, Unit 16, Bracebridge, ON (705) 645-9405 or 1-855-670-0510 kcu.branch.bracebridge@kawarthacu.com
|
Monday to Wednesday 10 am – 4 pm |
|
South River Branch 83 Ottawa Avenue East, South River, ON (705) 386-0088 or 1-855-670-0510 kcu.branch.southriver@kawarthacu.com
|
Monday to Wednesday 10 am – 4 pm |
|
Burk’s Falls Branch 189 Ontario Street, Burk’s Falls, ON (705) 382-2364 or 1-855-670-0510 kcu.branch.burksfalls@kawarthacu.com
|
Monday to Wednesday 10 am – 4 pm |
|
Parry Sound Branch 1 Church Street, Parry Sound, ON (705) 746-9061 or 1-855-670-0510 kcu.branch.parrysound@kawarthacu.com
|
Monday to Wednesday 10 am – 4 pm |
|
Huntsville Branch 110 North Kinton Avenue, Unit 2, Huntsville, ON (705) 789-7378 or 1-855-670-0510 |
Monday to Wednesday 10 am - 4 pm |
